Our Service to You

24th March 2020

Following yesterday’s announcement of the restrictions on movement, our office is now closed until at least Tuesday 14th April 2020.

We will however continue to work from home to assist our clients.

During this time, we are aware that certain work will still need to be completed (payroll processing, VAT work etc.)

For payroll processing, please send your information to us electronically. The calculations will then be processed as quickly as possible and returned to you for approval. Please note however that remote home working may slow down this process.

For VAT work, wherever possible we will need to receive your documents by either e-mail or via Receipt Bank. If you are not yet set-up for Receipt Bank, please e-mail us and we will set you up as this will help us to process your documents.

Any documents posted to our office will be processed once the office reopens.

If, due to the restrictions, we are unable to finalise any aspect of work for you we will complete it as soon as possible once the office is open. Where filing deadlines overlap the closure we will appeal any penalties issued on your behalf.

If you believe that your business is due a VAT refund on your current or next VAT Return, if we are able to finalise and submit this for you the refund will be issued as normal by HMRC. Should the VAT Return not be submitted and you need access to funding to help your business in the short term, please note that the Government has put in place the Coronavirus Business Interruption Loan Scheme (interest free for the first 12 months). Once we know how these loans are accessed, we will update our website.

If you have any other queries please send them to – katy@thecurtispartnership.co.uk and Katy will distribute these to our staff members for reply.